Customer intelligence for businesses that sell products, education, and experiences.
Farms and makers rarely fit a single template. You might run a market stall, a farm store, a workshop series, and a wholesale line at once. Compass understands all of it as one customer relationship.
One profile for a customer who buys in many ways.
The same person might grab produce at the market, take a canning class, and order a wholesale case for their café. Those are three tools for most businesses. In Compass, they are one profile — so you can see the whole relationship and reach it wisely.
- Retail, wholesale, and experience activity in one place
- Product-interest surveys captured as usable attributes
- Seasonal history you can act on year over year
Built for the range of what you actually sell
From the market table to the workshop bench, Compass keeps the customer relationship connected across every way you meet them.
Farmers markets
Recognize the customers who find you at the stall and keep the relationship going between market days.
Farm stores
Bring on-site sales into the same profile as online orders, so a walk-in regular is a known customer.
Workshops
Follow up after a class with the next session, a supply list, or the topic they said they wanted.
Tours
Turn a visit into a repeat guest with timely, personal follow-up tied to what they experienced.
Subscriptions
Manage CSA boxes, memberships, and standing orders with profiles that reflect each subscriber.
Seasonal buying
Reach the right customers ahead of each season based on what they bought last year.
Wholesale and retail customers, told apart automatically.
A café buying by the case needs different messages than a neighbor buying a jar. Compass lets you distinguish wholesale from retail — and combine that with survey answers about what they care about — so the right note reaches the right customer.
See how surveys work- Separate wholesale and retail audiences
- Product-interest surveys that build declared attributes
- Replenishment reminders tuned to buying rhythm
- Seasonal campaigns grounded in last year’s orders
Keep the relationship going long after the market closes.
Compass gives farms and makers the memory to turn a first visit into a lasting customer — across products, classes, and experiences.