Send through a trusted identity you control.
Reaching the inbox is about identity and reputation. Compass sends from your authenticated domain, through a proven delivery path, with the authentication and feedback handling that keep your sends trusted.
A verified identity, not a borrowed one
Trust starts with proving who’s sending. Compass builds on authenticated domains and standards-based email authentication.
Authenticated sender domains
Send from a domain you own and control, established as a verified identity rather than a shared, throwaway address.
DKIM and DMARC
Messages are signed and aligned so receiving servers can confirm they genuinely came from you — the foundation of reaching the inbox.
From-address validation
Compass validates the from-address against your authenticated domain, so you can’t accidentally send as an identity you don’t control.
Built on SendGrid
Compass sends through an integration with SendGrid, a mature, widely trusted delivery infrastructure. You get the reach and reliability of an established sending platform, wrapped in Compass’s identity, consent, and suppression controls — so deliverability and governance work as one system rather than two disconnected tools.
- SendGrid integration for proven delivery infrastructure
- Authentication and reputation handled on the Compass side
- Consent and suppression enforced before anything sends
- Deliverability records kept for every send
What comes back matters as much as what goes out
Good deliverability is a loop. Compass processes the signals that return and enforces the consequences automatically.
Bounce processing
Hard and soft bounces are captured and acted on, keeping invalid addresses out of future sends.
Complaint processing
Spam complaints are ingested and honored, protecting your reputation with the mailbox providers.
Unsubscribe handling
Opt-outs are processed automatically and reflected on the customer record, so a “no” stays a no.
Suppression enforcement
Bounced, complained, and unsubscribed addresses are suppressed and enforced at send time — not merely flagged.
Deliverability records you can point to
Every send leaves a trail: what was sent, from which identity, what the receiving server said, and how bounces, complaints, and unsubscribes were handled. Because this all ties back to the unified customer profile, the delivery and consent state of any customer is something you can actually look up.
See how consent is governed- Per-send deliverability records
- Bounce, complaint, and unsubscribe outcomes on the profile
- Suppression state you can inspect per customer
- A clear audit trail from send to result
Onboarding your sender domain
Today, authenticating a sender domain is a guided process our team helps you complete. Fully self-serve domain onboarding — where you add and verify a domain entirely on your own — is on the way.
- Authenticated sending available now with guided setup
- DKIM and DMARC configured as part of onboarding
- Self-serve domain verification releasing in stages
Your business already has customer intelligence. Compass helps you use it.
Start with Shopify, connect your ecosystem, and let Compass turn scattered activity into audiences, campaigns, and journeys.