Pricing that maps to value, not infrastructure.
Compass plans are built around what actually matters to your business — active profiles, monthly sends, connected providers, journeys, seats, and support — not the plumbing underneath.
Every plan shares the same foundation: unified profiles, an AI audience builder, and campaigns you review and approve. As you grow, plans add journeys, more data sources, and higher limits. We never charge separately for every ecosystem connection — the platform gets more valuable the more you connect.
Compass Start
For smaller merchants beginning with profiles, audiences, and campaigns.
Early Access Pricing
Request a demo- One Shopify store
- Unified customer profiles
- AI audience builder
- AI campaign drafts
- Standard templates
- Limited monthly sends
- Basic engagement reporting
Compass Grow
For merchants using journeys and multiple customer data sources.
Founding Customer Pricing
Request a demo- Higher profile and send limits
- Behavioral journeys
- Survey attributes
- VendorStreet integration
- Multiple audience definitions
- Custom sender domain
- Expanded reporting
Compass Platform
For multi-brand, multi-store, agency, or embedded use.
Contact Us
Talk to us- Multiple stores and providers
- API access
- Custom schemas
- Higher event volume
- Multiple sender domains
- Priority workflows
- Data portability
- Advanced support
- Contract pricing
Prices shown as launch labels while we finalize our model with founding customers. Have a question about limits or fit? Talk to us.
A few simple dimensions
Rather than exposing infrastructure complexity, Compass plans are shaped by the things that reflect real value to your business.
Active profiles
The number of customers you are actively learning about and engaging.
Monthly sends
How much email you send each month across campaigns and journeys.
Connected providers
The stores, applications, and data sources you connect to Compass.
Journey capability
Whether you respond to real behavior with automated, re-evaluated journeys.
User seats
The number of teammates working inside your Compass workspace.
Support level
From standard help to priority workflows and advanced support.
Common questions
Why don’t you publish exact prices yet?
We are validating send volumes and customer-profile costs with founding customers before publishing a fixed model. That way pricing reflects real value rather than an arbitrary guess. During this period we offer Early Access and Founding Customer pricing, and contract pricing for Platform.
Do I pay extra for every ecosystem connection?
No. Compass does not charge separately for every ecosystem product you connect. Surveys, VendorStreet, and future applications make your data more valuable — connecting them is part of how the platform is meant to work, not a per-connection upcharge.
What does a plan actually map to?
Plans map to value, not infrastructure complexity: active customer profiles, monthly sends, connected stores or providers, journey capability, advanced integrations, user seats, and support level.
Can I move between plans as I grow?
Yes. Most merchants begin on Start, move to Grow when they adopt journeys and multiple data sources, and consider Platform for multi-brand, agency, or embedded use. Talk to us and we will help you choose.
How do I get started?
Request a demo and connect a Shopify store. We will walk you through profiles, audiences, and your first campaign, then recommend the plan that fits how you work.
See what Compass would surface in your data.
Request a demo, connect a Shopify store, and we’ll recommend the plan that fits how you work.