Built with the controls responsible marketing depends on.
Compass includes features designed to support your compliance efforts — consent history, enforced suppression, redaction handlers, and retention controls. It does not, on its own, make your business compliant with every regulation, and it is not legal advice.
Respecting a customer’s wishes is enforced, not optional
These controls run at the data and send layers, so consent decisions are honored everywhere Compass acts.
Consent history
Consent is stored as history, not a single flag. You can see how a customer’s consent state changed over time.
Provenance
Each consent record carries provenance — where and when it was captured — so you can show the basis for messaging a customer.
Suppression enforcement
Suppressed and unsubscribed customers are enforced at send time, so a suppression is respected across the platform.
One-click unsubscribe
Messages support one-click unsubscribe, giving customers a frictionless way to opt out that is honored immediately.
Bounce & complaint handling
Bounces and spam complaints are processed and fed back into suppression, protecting your deliverability and your recipients.
Shopify redaction
Compass handles Shopify’s customer redaction requests, so deletion signals from your store are acted on.
Handlers designed to support your privacy obligations.
Compass provides GDPR-style request handlers and data-retention policies to help you respond to access and deletion requests and to avoid keeping data longer than you intend. You remain the controller of your data and responsible for your own regulatory posture.
Review our subprocessors- GDPR-style access and deletion handlers
- Configurable data-retention policies
- Shopify customer redaction handling
- Provenance retained to support requests
Data-export bundles are on the roadmap.
We are building packaged data-export bundles to make fulfilling subject-access and portability requests even simpler. This capability is planned and not yet available.
Packaged data-export bundles for subject-access and portability requests.
A note on compliance. The features described here are designed to support your compliance efforts. They do not automatically make your business compliant with GDPR, CAN-SPAM, or any other regulation, and nothing here is legal advice. You are responsible for your own compliance obligations; we recommend consulting qualified counsel.
Marketing that respects the people you market to.
See how consent, suppression, and provenance work together across Compass.