Understand who received a message, what happened next, and why they qualified.
This is honest reporting, not a dashboard fantasy. Compass shows the engagement data it can stand behind today — and we’re clear about what’s still on the roadmap.
What happened to each send
For every campaign, Compass tracks the metrics that tell you whether your message reached and moved people.
Campaign sends
AvailableHow many messages went out, and to which audience.
Deliveries
AvailableWhich messages were accepted by the receiving mail server.
Opens
AvailableWho opened, where opens are measurable.
Clicks
AvailableWhich links were clicked, and by whom.
Signals that keep sending safe
Deliverability isn’t a one-time setup — it’s something you watch. These metrics show your list staying healthy.
Bounces
AvailableHard and soft bounces, tracked per send and per customer.
Complaints
AvailableSpam complaints reported back through the sending path.
Suppressions
AvailableWho is suppressed, and why, so you can see enforcement working.
Trigger activity
AvailableWhen journey triggers fired and what they set in motion.
Not just what happened — why they qualified
Reporting in Compass connects back to the audience definition behind a campaign. Because every audience is a validated query, you can see the customer facts and the point-in-time audience snapshot that explain exactly why each person was included.
- Audience size at the moment of send
- Customer facts behind each qualification
- Point-in-time audience snapshots for accurate reporting
- A clear line from “who received this” to “why”
What we’re not claiming yet
We’d rather under-promise here. These capabilities are planned, and we won’t present them as shipping until they are.
Revenue attribution
PlannedTying orders back to specific campaigns and journeys.
Predictive analytics
PlannedChurn, propensity, and forecast modeling on customer behavior.
Polished dashboards
PlannedRich, visual reporting surfaces beyond the core metrics above.
Your business already has customer intelligence. Compass helps you use it.
Start with Shopify, connect your ecosystem, and let Compass turn scattered activity into audiences, campaigns, and journeys.